Shipping Policy

Shipping/Delivery Policy

Thank you for choosing Bryan's Cake House for your delightful treats! We're committed to providing you with the best service possible. Please review our shipping and delivery policy below:


  1. Delivery Areas:

We currently offer delivery services within Mangalore, India, and surrounding areas. For specific delivery locations, please contact our customer service team.


  1. Delivery Time frames:

Orders are typically processed within 2-24 hours of placement, including weekends and public holidays.

Delivery times may vary depending on the availability of the product and the delivery location.

Customers can specify their preferred delivery time slot during the checkout process, and we will do our best to accommodate.


  1. Delivery Methods:

We utilize our in-house delivery team to ensure timely and secure delivery of your order.


  1. Delivery Charges:

Delivery charges are calculated based on the delivery location and any special requirements.

Free delivery may be available for orders meeting certain criteria, as advertised on our website or promotional materials.


  1. Tracking Orders:

Customers will receive a confirmation email or SMS with tracking information once their order has been dispatched.

For orders delivered by our in-house team, customers may receive a notification with the estimated arrival time.


  1. Delivery Conditions:

It is the responsibility of the customer to provide accurate delivery information, including the recipient's name, address, and contact number.

If the recipient is unavailable at the time of delivery, our delivery team will make reasonable attempts to contact them or leave the order in a safe location, as per the customer's instructions.

In cases where delivery is not possible due to inaccurate information provided by the customer or the recipient's unavailability, additional delivery charges may apply for re-delivery attempts.


  1. Special Instructions:

Customers can include any special delivery instructions or preferences during the checkout process.

We will do our best to accommodate these requests, but please note that certain requests may be subject to availability or feasibility.


  1. Delivery during Festive Seasons:

During peak seasons or festive periods, such as Diwali or Christmas, delivery times may be longer than usual due to high demand. We appreciate your patience and understanding during these times.


  1. Refund and Return Policy:

Please refer to our Refund and Return Policy for information regarding refunds or returns related to delivery issues, damaged products, or order discrepancies.


  1. Customer Support:

For any inquiries or assistance regarding your delivery, please don't hesitate to contact our customer service team.

Note: This shipping and delivery policy is subject to change without prior notice. Please refer to the latest version available on our website or contact our customer service team for the most up-to-date information.


Thank you for choosing Bryan's Cake House! We look forward to serving you soon.